Dialog1:

Cyberspace(网络空间)

F: When consumers go online, they need to trust the vendor.

M: We already have customer confidence in the product.

F: buying online is different from buying in a store.

M: it’s a lot different in cyberspace.

F: cyber sellers have to develop an environment of trust.

M: I know, we’re asking people to type in their credit card number.

F:and they have no idear who will have that information.

M: We have to have some way to assure them that the information is secure.

Q: What do cyberseller have to develop?

A: an environment of trust.

Dialog2: online transaction(网上业务)

F: to do online transactions, you need to link up with a financial institution.

M: like a bank or investment bank?

F: right, they are the intermediaries between you and your customers’money.

M: We’ll use the same one that issued our store credit cards.

F: That will help with the trust factor.

M: We’ll have to pay a fee , I suppose.

F: There is a standard fee schedule (价目表)for E-commerce transactions.

M: part of the price(代价) of doing business.

Q: What is necessary to do online transaction?

A: a financial institution.

Dialog 3:

Financial software(财务软件)，off the shelf(现有的,非定制的) custom-made=customized（定制的）

F: you also need financial softeware.

M: off the shelf or custom-made?

F: off the shelf, if you have customized software, you may not have interoperability(互用性)

M: you mean I may not be able to share financial information easily?

F: exactly, the financial data has to be shared with your financial institution.

M: and what about encryption methods?

F: generally, most companies are going with one or two types of encryption.

M: Ok, I’ll check into (look into) the off the shelf encrytion method.

Q: What kind of financial sofwtare should he buy

A: off the shelf software.

Small talk: how to compliment

（1） 泛指性：it’s terrific/fantastic/marvellous/breath-taking(往往言过其实)

（2） 指出具体细节,让人信服，显得真诚。