1 : One of the most ill-mannered things to do at a business meal is _______.
A.order a lot of food
B.smoke while the others are eating
C.set up business papers on the table
D.use a cell phone
2 : When you have a business meeting in the UK, you should:
A.get down to business straight away
B.spend an hour introducing yourselves
C.avoid talking business immediately
D.spend time eating and drinking and getting to know each other
3 : You have a meeting with a client but are expecting a call. You should:
A.make sure your cell phone is charged up and turned on
B.set your cell phone ring volume to high to ensure you hear any calls
C.turn your cell phone off
D.tell your client you are expecting a phone call
4 : When you receive someone else’s business card you should:
A.immediately put it into your back pocket
B.immediately pass them your business card
C.look at the card but say nothing about it
D.look at the card and acknowledge it
5 : What should you do if you see someone at a business event that you have met before, but you can’t remember their name?
A.ignore the person
B.introduce yourself, apologise for not remembering their name but say where you met them before
C.walk up to him or her and say, “Hi, mate!”
D.try to find out the person’s name from others at the event and then introduce yourself.
6 : When expressing thanks to a business client who has given you a gift, you should:
A.send an e-mail because it is faster and more efficient
B.send a handwritten note
C.call within 72 hours
D.a verbal thank you is enough
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