Following the following principles when you write a business letter :
(1) Consideration
Prepare every message with the reader in mind and try to put yourself into his place .
(2) Courtesy
It is not mere politeness.The courteous writer should be sincere and tactful ,thoughtful and appreciative.
(3) Clarify
The writer must try to express hinmself clearly .To achieve this ,he should keep in mind the purpose of his letter
and use appropriate words in correct sentense structure and fully convey his meaning .
(4) Conciseness
Conciseness means saying things in the fewest possible words. To achieve this ,try to avoid wordiness or redundancy.
(5) Concreteness
Concreteness means making the message specific ,definite and vivid.
(6) Correctness
Correctness means appropriate and grammatically correct language,factual information and accurate reliable
figures (such as names of articles, specifications ,quantity, price and units ,etc.)
(7) Completeness
A business communication should include all the necessary information. It is essential to check the message carefully before it is sent out .
这些是我大学时学的，现在写出来和大家分享。
总结起来主要注意：
1）要体谅对方
2）要有礼貌
3）要表达清楚
4）要简单明了
5）要具体
6）要正确
7）要完整
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[此贴子已经被作者于2006-1-9 16:23:17编辑过]
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