In New York City, taxicab drivers are a largelyimmigrant community. And now, they are no longerrequired to know English.
In April, New York City's city council approved a billthat allows tests required to get a taxi license to be given in foreign languages. The bill wentinto effect on August 26.
New York City's taxi industry has been dominated by foreign-born drivers for decades. Onlyfour percent of current New York cab drivers were born in the United States. That statisticcomes from the Taxi and Limousine Commission.
Sponsors of the bill in the city council argued that the law will allow more immigrants who needwork to support themselves.
Some New York City residents are concerned that the new law would make communicationbetween the driver and the customer even more difficult.
Residents are also unsure how they would instruct a driver which route to take or preciselywhere they are headed. Also, what if payment issues arise? How will the drivers communicate?
Perhaps technology is the answer.
Before advances in technology, the conversation between driver and customer might gosomething like this:
Driver: Where are you heading?
Customer: I need to go to West 79th Street and Broadway. But I saw there was constructionon the West Side Highway, so can you go up 10th Avenue?
Driver: The traffic there is terrible. How about 8th and cut across on Broadway?
Customer: Sure, but I'm really in a hurry. Can you step on it?
Driver: Okay, here you are. West 79th and Broadway. That'll be $22.50.
Customer: Here's $30. Do you have a five?
Driver: Let me look.
Customer: Never mind! Just keep the change.
But these day most taxi drivers use automated payment systems. People pay the fare withtheir credit or debit cards. They can also use the machines to add a tip.
Also, with the increased use of GPS and navigation apps, communication between driversand riders has decreased. They really don't need to talk to each other.
Many New Yorkers feel that as long as their driver can get them to their destination safely,conversation is not needed. Generally speaking, New Yorkers are not known for chit-chatting.
Even hailing or flagging a taxi does not require speaking. Simply raise your arm and a taxi – youhope – will come.